Privacy Policy

Last updated: January 2026

1. Introduction

Immigration OS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

2. Information We Collect

Information You Provide

  • Account information (email, password)
  • Profile information (name, immigration status, country)
  • Documents you upload (all encrypted end-to-end)
  • Communications with our support team

Automatically Collected Information

  • Device information (type, operating system)
  • Usage data (app interactions, features used)
  • Log data (IP address, access times)

3. How We Use Your Information

  • Provide and maintain our service
  • Send you notifications and reminders
  • Respond to your requests and support inquiries
  • Improve and optimize our application
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Data Encryption & Security

All documents you upload are encrypted end-to-end using AES-256 encryption. We cannot access your unencrypted documents. Your encryption keys are derived from your password and never leave your device.

5. Data Sharing

We do NOT sell your personal information. We may share your information only in these limited circumstances:

  • With your explicit consent
  • With service providers who assist our operations (under strict agreements)
  • To comply with legal obligations
  • To protect our rights and safety

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Export your data
  • Opt out of marketing communications
  • Object to certain data processing

7. Data Retention

We retain your information as long as your account is active or as needed to provide services. When you delete your account, all your data is permanently deleted within 24 hours, with backups purged within 30 days.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or app notification.

10. Contact Us

For questions about this Privacy Policy, contact us at: privacy@immigrationos.com